The Benton Harbor Public Library is seeking a Library Circulation Supervisor.  This position will be front of the house, and is best suited to someone who loves working with people and has strong customer service skills.  This is a full time (37.5 hours) a week position with a starting rate of $17.00/hr.  Other benefits include paid time off (after 3 months) and the ability to participate in the library’s Retirement Plan. 

This person will work directly under the supervision of the Head of the Adult and Junior Departments and the Director.

Job Duties:

• Waits on patrons at the circulation desk and is able to perform all clerk duties as necessary

• Check library application forms against data entry that is completed by other circulation staff

• Train and supervise circulation staff

• Reconcile cash drawer

• Resolve disputes with patrons concerning overdue, lost and damaged items, directing unresolved issues to the Library Director or designee as necessary

• Oversees printing and mailing of overdue lists

• Enters department schedules into the online calendar

• Helps with the development and creation of seasonal displays

• Acts as the point person for Inter-library loan requests (through MelCat and OCLC)

• Maintains the library's magazine subscriptions

• Other duties as assigned

Requirements:

• High school diploma or equivalent

• Reliable transportation

• Must be able to perform the physical requirements of the job.  There is considerable walking, bending, standing, lifting, as well as pushing and pulling carts and moving equipment.

• Proficient computer and technological skills and at least two years experience using Microsoft products, multi-line phone systems, fax and copy machines, smart devices and tablets.  Library software is a plus

• Enjoys working with people and strong customer service skills.

• Excellent written and verbal communication skills.

• Superior attention to detail

Send your resume and cover letter to Director Kat Boyer at kboyer@bentonharborlibrary.com.