Hello

I am looking into the possibility of offering delivery service to home bound patrons in our area. I was wondering if anyone else had success doing this, and what policies they have established to make this work effectively.

Specifically I am looking into:
1) What qualifications a resident must meet for service.
2) What are rules/qualifications for delivery personnel.
3) What unanticipated pitfalls you encountered implementing the service.

Thanks for your time and attention.

MPM

--
Michael Mccaffery
Director
Dearborn Heights City Libraries
24590 George St.
Dearborn Heights, MI 48127
313-791-3800
mmccaffery@ci.dearborn-heights.mi.us