EMPLOYMENT OPPORTUNITY:

Join the Novi Public Library and support our mission to Inform. Inspire. Include.

JOB TITLE: Technology Assistant – Information Services (Part-time)

GRADE: 3

REPORTS TO: Head of Information Services

Job Duties:

· Assists patrons with using library technology, including troubleshooting related to logging in, emailing, using browsers, operating system, wireless access, etc.

· Trains and assists patrons with online catalog, day-to-day computer questions and learning new technology.

· Monitors the library’s print management system, helping patrons sign-in, print, and the application of monies.

· Provides limited reader’s assistance to patrons (checking for book availability, placing holds and locating materials on shelves).

· Works positively and collaboratively across departments to accomplish department goals.

· Ability to adapt and respond to multiple priorities, interruptions and demands, and resolve problem situations in a positive manner.

· Seek professional continuing education, both organized and casual, with an air toward keeping services current and appropriate.

· Communicate effectively with patrons, co-workers, and professional colleagues.

· Perform other duties as assigned.

Job Requirements:

· Bachelor’s Degree preferred.

· Minimum of 6 months’ work experience in a public library.

· Knowledge of business resources both print and electronic.

· Dedication to providing positive customer service.

· Enthusiastic, friendly, self-motivated and creative.

· Strong organizational skills and attention to detail.

· Knowledge of Internet and computer related technology.

· Excellent oral and written communications skills.

· Physical mobility, vision, hearing, and manual dexterity essential.

· Maintain physical condition necessary for sitting, standing, bending, and /or walking for extended periods of time; stooping; crouching; reaching; carrying books or boxes of books; pushing book carts; seeing; keyboarding; using the telephone; lifting, pushing, pulling or carrying objects weighing up to 50 pounds; push or pull with wheeled cart up to 500 pounds; operating assigned equipment; picking up litter; spreading ice melt.

· Evening and weekend hours are required.

Salary: $12.75 per hour

Hours: 15 hours per week

· Monday, 4 p.m. - 9 p.m.

· Wednesday, 4 p.m. – 9 p.m.

· Friday/Saturday Rotation (B Team), 9:30 a.m. – 2:30 p.m.

Benefits: None

Application:

· Resume, cover letter and application required.

· Available at: https://novilibrary.org/About-Us/Employment-Volunteering.aspx

· Send to: Marcia Dominick, Administrative Assistant

Novi Public Library