Hello.  Please consider sharing the following public service message about the Secretary of State’s upgrade to its decades-old computer system. We’ll be temporarily shutting down our branches, kiosks and online services during this transition to the new system, so it’s critical we get the word out. 

Below is text you can easily push out via your own communication channels.  As always, thank you so much for your help in sharing this public service message.

For Facebook, Newsletters, Email or Websites:

Secretary of State upgrading decades-old computer system for vehicle records during Presidents Day weekend closure

The Michigan Department of State is replacing its decades-old vehicle records system with CARS, a modern computer system to better serve millions of customers. CARS arrives Feb. 19.

CARS will enhance services for Michigan residents by adding new online options, improving existing online and kiosk services, and giving staff in Secretary of State branch offices a more efficient tool to look up vehicle information and process transactions.

During the upgrade, SOS offices, online services and auto business transactions will be taken offline and unavailable from 5 p.m. Friday, Feb. 15, to 9 a.m. Tuesday, Feb. 19 (Presidents Day weekend). Self-service kiosks will be taken offline in phases beginning Friday, Feb. 8. See the schedule: http://bit.ly/2HXjlRD.

The seven Super Centers usually open Saturday will be closed Saturday, Feb. 16, for the system-wide conversion of CARS. All branches will be closed on Presidents Day (Monday, Feb. 18). For more details, visit www.Michigan.gov/SOS.  

For Twitter:

Secretary of State upgrading decades-old computer system for vehicle records during Presidents Day weekend closure. Offices, kiosks, online services switching to modern system during temporary closure to better serve customers. Details: http://bit.ly/2TyKz2d. @MichSOS

NOTE TO EDITORS: CARS Project logo for download and use

Cathleen Simlar

Cathleen P. Simlar

Communications Specialist, Executive Office

Michigan Department of State

Office:  (517) 335-3263

Cell: (248) 761-7145

Email: Simlarc@michigan.gov

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