I know this question gets periodically asked (even by myself 4 years ago), but we are finally going to upgrade our patron computers this summer and are looking for recommendations for time management software.

We don't need print management- our printer is set up for Papercut. We don't even need the option for reservations as computer usage is down from years ago and we rarely have anyone waiting. We're looking for a program that will lock PCs until a patron logs in with their library card or a guest pass, will block cardholders who don't have computer permissions, will automatically log a patron off when their time expires, will automatically shut down at the end of the night, and will give me usage reports. Being able to view a patron's screen would be a bonus.

What does your library use, and how do you like it? What is support like- are they responsive? Easy to work with?

Has anyone recently worked with Librarica's CASSIE? Our previous IT person worked with them a decade ago and had nothing good to say about the setup process or their support, but it's been quite a while and staff and technology change.

I'm also interested in mConsole, but have been having trouble getting a hold of them, and that doesn't bode well.

I appreciate any opinions! I can collect and share replies if anyone is interested.