I want to thank all that replied to my inquiry about the hotspots. I have a couple leads and I will let you know how it goes.

Several of you passed along the information for Joel Bell (joel.bell100@t-mobile.com) at T-Mobile so I thought I would give a shout out to him. He was the first person I contacted and he was great. T-Mobile had the best price and the best plan and they even sent me a test unit to try out. Unfortunately after taking the device around our service area I discovered we have very little T-Mobile cell coverage. So if you are thinking of getting hotspots for your library I suggest you start with Joel and then you will know for sure if it will work for you before you purchase.

Mark

Mark Morton

Director

Leland Township Public Library

203 E Cedar St Leland, MI 49654

231-256-9152

Leland Library logo 1 inch

From: Mark Morton [mailto:lelandlibrary@lelandtownshiplibrary.org]
Sent: Wednesday, December 16, 2020 12:32 PM
To: 'michlib-l@mcls.org' <michlib-l@mcls.org>
Subject: AT&T Hotspots

We are looking to purchase a couple AT&T hotspots (they have the best coverage for our service area) and I am looking for a contact person. I had contacted them before and got shuffled through three reps and now they are not replying to my emails (I Cc all of them when I contact them). I’m guessing there is a shortage of devices due to the current demand but that is no reason to ignore me. So if you have someone you are dealing with at AT&T for hotspots that I could contact I would appreciate any information since they are pretty much my only option.