We have a privacy policy that we can not tell a caller if someone in particular are in the library even if a child. Joann Sent from my iPhone
On Apr 23, 2015, at 12:49 PM, "Mimi Herrington" <mherring@badaxelibrary.org> wrote:
Most of our calls have to do with parents calling to tell their kids to go home. We do not hand the phone over to the patron; we relay a message from the caller. We don't have a policy on the issue.
Mimi Herrington, Director Bad Axe Area District Library 200 S. Hanselman Street Bad Axe, MI 48413 989.269.8538 (Phone) 989.269.2411 (Fax) www.badaxelibrary.org -----Original Message----- From: Teresa Stannard Sent: Wednesday, April 22, 2015 4:05 PM To: michlib-l@mcls.org Subject: [Michlib-l] Question re: patron privacy within the library building- no results
Last week I posted a question to Michlib, asking how libraries respond to callers who want to know if a certain person is in the building. I received many requests to share the results of my post from librarians who had the same question! I received just one response, from a university library, whose librarians tell the caller that the library does not provide a messaging or paging service. I didn't hear from any libraries who had inserted language governing the privacy of patrons who are using the facility into their patron privacy policy.
-- Teresa Stannard, Library Director
Parchment Community Library 401 S Riverview Dr. Parchment, MI 49004
Ph. 269.343.7747 x203 Fax 269.343.7749
Library Hours: M-Th 10-8; F 10-6; Sat 10-4
Teresa Stannard, Director Parchment Community Library 401 S Riverview Dr. Parchment, MI 49004 Ph. 269.343.7747 x203 Fax 269.343.7749 www.parchmentlibrary.org
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