I have run into the same issues. And you are spot-on about the help desk.

Hoping there will be some improvements made.

On Wed, Jan 26, 2022 at 12:56 PM Joyce Gendron via Michlib-l <michlib-l@mcls.org> wrote:

Have any of you awesome librarians been on the SAM.gov website to replace your DUNS number for applying for grants?  I’m having a heck of a time entering Core data, as the site will not allow me to move forward.  The help desk is practically non-existent.  Have any of you had success???

 

Joyce Gendron

Waldron District Library

 

 

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--

Teresa Chase

Business Manager

Lapeer District Library

201 Village West Dr. S.

Lapeer, MI 48446

tchase@lib.lapeer.org

www.library.lapeer.org

(810) 664-9521 ext. 3111

She/Her

"Libraries are sacred time machines where knowledge flows and magic is eternal." ~Mari Barnes

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