Position Title: Substitute Circulation Specialist

Reports to: Head of Circulation

Hours per week: Fluctuates based on demand

Starting pay: $13.25 per hour

Application Deadline: Preference will be given to applications received by February 14, 2020. Interviews will begin immediately.

The Ferndale Library seeks a flexible, experienced employee to join our library family! Fast-paced customer-service oriented environment brings you in contact with a diverse blend of people. Be the first to see all of the new releases in books, movies, and music!

Please send your resume, cover letter, and application to: kelly@ferndalepubliclibrary.org with the subject: Circulation Position -Your Last Name

Application can be found at: https://www.ferndalepubliclibrary.org/about-us/application-for-employment/

Preference will be given to applicants with experience working in Library Network libraries.

Job Responsibilities include:

• Checking in/out of library materials

• Answering patron queries in person and via telephone, including placing holds and renewing items

• Ability to exercise judgment in the performance of tasks

• Assisting patrons in operating machines such as photocopiers, fax, scanners, and computers

• Aiding patrons in the retrieval of holds

• Issuing  library cards; Responsible for accuracy in library patron records; maintaining  strict confidentiality of operations and records as dictated by the Library Privacy Act

• Provides friendly and helpful public service to library patrons of all ages

• Off desk duties may include cash handling and processing of library materials selected by other staff members

• Other duties of a comparable level of difficulty and responsibility as required

Desired Qualities include:

• Thorough knowledge of principles, methods, practices, and procedures of professional library work, with a special emphasis on knowledge of circulation services

• Enthusiasm and commitment to public service excellence

• Strong attention to detail

• Ability to remain calm in a high traffic, fast-paced environment

• Ability to maintain effective interpersonal relationships with library patrons and deal tactfully with the public; ability to speak and write effectively; cooperate effectively with co-workers

• Be self-motivated and able to exercise initiative and independent judgment; possess appropriate computer skills

Preferred Skills include:

• Experience with The Library Company’s CARLx

• Experience working in a TLN (The Library Network) library

Education and Experience Requirements:

• High School diploma plus six months of related experience and training which provides the required knowledge, skills & abilities; some college preferred.

• Progressively responsible experience working with library circulation systems and cash registers

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to climb or balance.

Hand-eye coordination necessary to operate computers and office equipment.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Most job tasks require reading a diverse amount of printed and computer material.