Good afternoon,
Has anyone hosted Marilyn Suttle, author of "Who's Your Gladys?" for a seminar involving customer service/satisfaction? We are thinking about brining local business owners together to take advantage of her experience and knowledge and I have been asked by a Chamber what to expect. Any insight would be appreciated. Please reply off-list.
thanks!
-Trevor
Trevor L. Winn
Business Center Librarian
Robert T. Bolo, Jr. Business Center
515 Perry Road | Grand Blanc, MI 48439
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