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OCLC has published four new on-demand courses to empower library, archive, and museum staff and leaders with essential knowledge and strategies. These free, on-demand courses
respond to training needs identified by the field to help navigate crises effectively, find work-life balance, and de-escalate difficult situations.
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Introduction
to Crisis Communications for Libraries, Archives, and Museums—Our course will guide you through the fundamentals of crisis communications, helping to understand the different
types of crises and how to define them. With real-life examples and expert insights, you’ll sharpen your knowledge and evaluate your organization’s crisis preparedness.
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Crisis
Communications Planning for Libraries, Archives, and Museums—When a crisis strikes, clear communication and strong leadership are key. From identifying stakeholders to building
a dedicated crisis communications team, you’ll learn practical strategies to handle any situation. Our customizable template will empower you to craft a Crisis Communications Plan that suits your organization’s unique needs.
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From Burnout to Balance—Identify
burnout causes, manage stress, and boost emotional resilience with this course. There’s something for everyone here, but managers at libraries, archives, or museums will develop skills to promote teamwork, communication, and mutual support in the workplace.
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De-escalation
Strategies for Libraries, Archives, and Museum Staff—Learn how to intervene in conflict effectively, enforce policies proactively, and promote an environment where everyone
feels secure and valued.
Learners can also use the courses’ accompanying discussion guides to work through this content together and adapt it to their institution’s needs.
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