Hi, Lori:

Cromaine has a circulation policy of 1 week, restricted to our patrons only. I've attached the policy that we include with instructions for operating the hotspot. We're a fine-free library, so we don't charge late fees, but we do charge a hefty $150 replacement fee for lost or damaged units. We recently had to charge a patron because her "puppy" ATE one of the hotspots. The dog is OK, but the hotspot unit itself was mangled beyond recognition, so I do recommend making the replacement fee very clear to patrons. If a hotspot is overdue, we shut off the data service. The patron is notified of this when they try to connect to the internet through the hotspot, so it's a very clear and effective method of getting the units returned. Otherwise, these units follow our standard circulation policies in terms of renewals. We did have to ban a patron from checking out these units when an attempt was made to remove the SIM chip so it could be used for some other purpose. Otherwise, these units are one of our top circulating items. 

Glenn Fischer
Technology Manager
Cromaine District Library
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Glenn Fischer
Technology Manager
Hartland's Cromaine Library
P.O. Box 308
3688 N. Hartland Rd.
Hartland, MI  48353
810-632-5200 x110


On Wed, Jan 22, 2020 at 3:53 PM Lori Haas via Michlib-l <michlib-l@mcls.org> wrote:
We just received some mobile hotspots on a grant.  We are getting ready to lend them out to patrons. If you are a library that lends mobile hotspots can your share your policies with me?  How long do you lend? Do you take a deposit? Are there late fees?  Do you limit renewals? Also what other problems or pitfalls have occurred that we should be thinking about?
 
Lori Haas
Director
Montmorency County Public Libraries
P.O. Box 438
Atlanta, MI 49709
voice & fax - (989)785-3941
 

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