We're not discontinuing yet either, but recently made these changes: Reduced our number of checkouts allowed per patron Reduced our instant borrows cost limit Set a monthly budget cap in our Hoopla account We have had patrons call and ask about their borrowing, and so far everyone has been very understanding about our overall budget limitations. We just implemented these changes at the beginning of this month, so we shall see... Lisa Vande Bunte Director 616-896-8170 ---- On Tue, 11 Mar 2025 16:03:38 -0500 Irwin, Sandy via Michlib-l <michlib-l@mcls.org> wrote --- We are also not discontinuing. However, we have made the following adjustments: Reduced the number of allowable checkouts per customer; Stopped emailing people about renewing items they still have; And just this month, we changed the limit of the allowable cost of instant borrows from $3.99 to $2.84. I am getting complaints from some people, but it is estimated that it will save us a lot of money. I’ll know once I get the March bill. I recently got a new hoopla rep, and I shared my concerns. He did an analysis and found that the reduction in the cost of instant borrows will make a significant difference (the last bullet). We shall see… Sandy Irwin (she/her/hers) Director Royal Oak Public Library 248-246-3710 222 E 11 Mile Rd. Royal Oak, MI 48067 ropl.org From: Michlib-l <mailto:michlib-l-bounces@mcls.org> On Behalf Of Sarah Skinner via Michlib-l Sent: Tuesday, March 11, 2025 4:51 PM To: EMAIL TEAM <mailto:hartfordlib@yahoo.com> Cc: Michlib-l ListServ <mailto:michlib-l@mcls.org> Subject: Re: [Michlib-l] Hoopla WARNING: This email originated from outside The City of Royal Oak. Do not click on any links or open any attachments unless you recognize the sender and are expecting the message. I am also looking into ways to reduce our Hoopla costs. If I can't get it under control, we will need to get rid of it, too. On Tue, Mar 11, 2025, 4:41 PM EMAIL TEAM via Michlib-l <mailto:michlib-l@mcls.org> wrote: Dear Librarians, Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases. Stephanie Daniels, Director Vanderlyn Community Center & Hartford Public Library https://www.google.com/maps/search/12+Church+Street?entry=gmail&source=g Hartford, MI 49057 (269)588-5103 http://www.hartfordpl.michlibrary.org/ _______________________________________________ Michlib-l mailing list mailto:Michlib-l@mcls.org https://mail3.mcls.org/mailman/listinfo/michlib-l _______________________________________________ Michlib-l mailing list mailto:Michlib-l@mcls.org https://mail3.mcls.org/mailman/listinfo/michlib-l
