Good morning,
We are in the process of implementing a new pay system for our copy and print services that will allow patrons to pay with credit cards. Since credit card payments are handled by a third party, we are discussing how to best handle refunds.
To libraries who accept credit card payments for similar services, how do you handle credit card refunds?
I appreciate your insight!
Ashley Gillies
Emerging Technologies Librarian
Southfield Public Library
26300 Evergreen Road
Southfield, MI 48076
(248) 796-4351
(she/her/hers)