Library Associates form the backbone of
HTPL’s staff and serve many diverse roles. Duties include but are not limited
to:
- Provide
in-person or over-the-phone service to library patrons, volunteers, and staff
- Perform
all circulation desk operations
- Process
library materials
- Collect/negotiates
monetary charges
- Provide
readers’ advisory and reference services
- Provide
computer assistance including but not limited to Microsoft Office, email,
online searches, social media, and the library’s print management system
- Assist
patrons with electronic resources
- Accuracy
with mathematical computations, such as counting money and making change
- Assist
with programs as needed
- Shelve
library materials properly as well as sort and file alphabetically
- Other
tasks as assigned
Minimum qualifications:
- High
School Diploma
- Positive,
proactive customer-oriented attitude
- Excellent
verbal communications skills
- Computer
proficiency including Windows Operating System, Microsoft Word and Excel, web
utilities including email and searching
- Flexibility
in scheduling including nights and weekends
- Ability
to lift 50 pounds, stand for extended periods of time, kneel, and crouch
Preferred qualifications:
- Customer
service experience
- Previous
library experience