To access the two courses visit the LM website, choose For Libraries, then Continuing Education, you will find Staff Skills Academy next, https://my.nicheacademy.com/staffskills

You can search the courses available in the academy by keyword using the search near the magnifying glass at the top of the page.

The two de-escalation courses can be found using the direct links here too:

• De-Escalation Skills and Practice https://my.nicheacademy.com/staffskills/course/12814
  
  
• De-escalation - Recognizing and Responding to Tense Situations https://my.nicheacademy.com/staffskills/course/12671
  
  

In addition to these two resources the site provides Michigan libraries with access to the Re-opening Lives Academy, https://my.nicheacademy.com/reopening, a growing, national COVID-19 specific resource set for library staff.

Be sure to visit the Library of Michigan’s new Staff Skills Academy for many more useful training and support resources on a variety of topics as well.

Let us know if you have questions about the resources.

Shannon

Shannon White
Library of Michigan, 702 W. Kalamazoo, Lansing, MI 48909
Whites29@michigan.gov  517-335-1507 | www.mi.gov/libraryofmichigan

Schedule: Tue-Fri, 8-5