Hello Lori,
Here is some of the information we printed up on forms for hotspot use.  Hope this helps answer some of your questions.  The hotspots are a very popular device for us.

I. Process for checking out a hotspot: (for the library staff)
1.  An Adult whose account is in good standing and who resides__(Your City Name___, Township___  that you serve) may check out a hotspot.
2.  When checking out the Hotspot, make sure the device turns on, everything is inside the case and nothing is damaged.  The case should contain:
  • Device
  • Power Cord
  • Instructions
3.  Go through the Mobile Hotspot Policy & Agreement (see below) with the borrower.  Borrowers must sign the statement in order to check out the hotspot.
4.  If requested, make a copy of the signed Hotspot Policy.  Keep the original and place the copy inside the case.
5.  Stamp the 2 week stamp on the due date sticker found inside the case cover.


II. Mobile Hotspot Policy & Agreement
Features:
1.  Hotspots can provide WiFi internet access for up to 5 devices.
2.  Hotspots have unlimited data.
3.  WiFi internet access may be established in any location that has a Sprint Signal.
4..Hotspots are equipped with internet content filtering software.

Rules:
1.  Hotspots can only be checked out by patrons 18 years of age or older who have a valid BPL resident or paid card with no overdues or unpaid fines.
2.  Hotspots may be checked out one per household for up to 14 days with no renewals.
3.  Hotspots must be kept in a temperature-controlled environment.  Do not leave in a car.
4.  Hotposts must be returned to a staff member at the circulation desk.  Do Not return in the dropbox.
5.  Hotspots should be returned fully charged.
6.  Overdue Hotspots will be charged at the rate of $5 per day.
7.  If a hotspot is more than 4 days overdue, service will be canceled and the patron charged for a replacement kit.
8.  The patron is responsible for costs associated with loss or damage of the hotspot and peripherals.
  • Hotspot unit with power cord - $130.
  • Case - $10
____________________________________________________________________________________________________________________
I have read this entire document and my signature below indicates my agreement with the above statements.
I agree that the mobile hotspot is in working order upon checkout.

Checkout Date_______________________________Staff_________________________________
Patron Print Name:____________________________________Signature________________________________
Patron Barcode:______________________________________Hotspot Number __________________________
Due Date:__________________________________Late Fee is $5.00 per day

Return Date:_______________________________Staff__________________________________

III.  Additional Information for staff
  • Fill out a new form for people rechecking out a hotspot.  As they cannot be renewed, patrons need a new form EVERYTIME a hotspot is checked out.
  • NEVER leave the hotspot plugged in for extended periods of time.  If it is charged, IT MUST BE UNPLUGGED.   If you leave the hotspot plugged in, it will damage the battery. It can actually inflate the battery thereby destroying it.
  • If you live near a no signal area, it will impact connection to the hotspot.

Regards,

Carol Hazelgrove
Administration Assistant
Bridgman Public Library
269-465-3663
carolyn@bridgmanlibrary.com
www.bridgmanlibrary.com/communitycalendar.asp
 
        

On Wed, Jan 22, 2020 at 4:34 PM Denise Malevitis <bridgmanill@bridgmanlibrary.com> wrote:
I wondered if you wanted to answer this, because you are our Hotspot Person 😉
Denise O. Malevitis
Bridgman Public Library
Inter Library Loan Department
& Program Coordinator




---------- Forwarded message ---------
From: Lori Haas via Michlib-l <michlib-l@mcls.org>
Date: Wed, Jan 22, 2020 at 3:50 PM
Subject: Re: [Michlib-l] loaning mobile hotspots
To: michlib-l@lists.mcls.org <michlib-l@mail.mcls.org>


We just received some mobile hotspots on a grant.  We are getting ready to lend them out to patrons. If you are a library that lends mobile hotspots can your share your policies with me?  How long do you lend? Do you take a deposit? Are there late fees?  Do you limit renewals? Also what other problems or pitfalls have occurred that we should be thinking about?
 
Lori Haas
Director
Montmorency County Public Libraries
P.O. Box 438
Atlanta, MI 49709
voice & fax - (989)785-3941
 

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--
Carol Hazelgrove
Administration Assistant
Bridgman Public Library
269-465-3663
www.bridgmanlibrary.com/communitycalendar.asp