We use Unique Management and the cost is $8.95 per patron. Yes, we pass the cost onto the patron and actually add another $1.05 to the patron’s record for the cost. So the total amount charged to the patron for debt collection is $10.00. Nannette Pretzer Director St. Charles District Library 104 W. Spruce Street St. Charles, MI 48655 www.stcharlesdistrictlibrary.org 989-865-9371 n.pretzer@vlc.lib.mi.us From: michlib-l-bounces@mcls.org [mailto:michlib-l-bounces@mcls.org] On Behalf Of susan.wess@milanlibrary.org Sent: Wednesday, October 14, 2015 4:20 PM To: michlib-l@mail.mcls.org Subject: [Michlib-l] collection agency we use a collection agency and are quite happy with them. For anyone who does use a collection agency do you pass their costs on to the errant patron? We pay 9.95 per patron to list them with the agency. thanks. Susan Wess, M.L.I.S. Director 151 Wabash St. Milan, MI 48160 734.439.1240 734.439.5625 -- FAX
