Good morning everyone, Thank you so much to all of those on the Michlib-l listserv that responded to my question about recommendations for DVD resurfacing machines. I will try to summarize what I learned in this message. It seems that those of you with RTI machines really, really, REALLY think that they are wonderful, and the overall feeling that I got was that you "get what you pay for" and that the cost of the machines was offset by all of the savings from being able to repair DVDs and put them back into circulation instead of having to toss them out. Additionally, some libraries offset this cost by purchasing a machine together that can be shared, and another charged patrons $3.00 a disc to repair personal DVDs at the library. Models of RTI machines that I received testimonials about included the RTI ECO-Master http://www.discchek.com/ecomaster.html , the RTI ECO-Smart http://www.discchek.com/ecosmart.html, and the RTI ECO-Pro http://www.ecopro.us.com/ 2 libraries that responded are also using the ECO-Junior, which has been replaced by the newer ECO-Smart model. Some of the newer RTI machines come with the capability to repair Blu-Ray discs in addition to DVDs, and customers with existing RTI machines can have the machine upgraded to repair Blu-Rays (Orion Twp did this). Also, even if the machine isn't upgraded to repair Blu-Ray discs, it can still clean them. The only negative comment I received about having an RTI Disc Repair machine was about having repairs done since the machines are heavy and shipping can be expensive. One library had a staff member actually drive the machine to Lincolnwood, IL for repairs since that was cheaper than shipping it. Having said that, there were positive comments about the quality of tech support that is provided over the phone, and it sounds like supplies are shipped promptly. One library that responded is outsourcing the disc repair process. It sounds like they have a regular schedule that they follow to send out the discs and that they are out of circulation for awhile, but they are satisfied with the fact that they are fixing the discs without the initial expense and then ongoing maintenance of having a machine in-house. The Bay Mills Library ended up going with the JFJ Double Arm Disc Repair Machine http://www.jfjdiscrepair.com/proddetail.php?prod=JFJDISC3 since they have a very small collection of DVDs and just felt that they couldn't justify the expense of the RTI machines at this time. They've tested it out and really like it so far. It does two discs at a time, doesn't use water, doesn't have any lines that need to be flushed out, and only takes (at most) three minutes for the very worst discs. Also, it shipped to us the same day we ordered it and got here in two days which we were very happy with. It's easy to use, requires no setup and seems to be well made. We generally only have a few DVDs or possibly one audio book set to fix per month, so it seems like it'll be a perfect fit for us. Thanks again to all of you that took the time to reply. Shawn -- ******************************** Shawn Andary, ALS System Admin UP Region of Library Cooperation 1615 Presque Isle Ave Marquette, MI 49855 v (906)226-4675 Ext. 4 f (906)228-5627 ********************************