JOB TITLE: Circulation Clerk Hours: 20-30 hours per week that includes some afternoons/evenings and Saturdays. Starting Wage range: $12-14.00 per hour.
GENERAL JOB DESCRIPTION: This is a customer service position which includes clerical work performing routine tasks following established library procedures.
SUPERVISION: Works under the general direction and supervision of the Library Director.
DUTIES INCLUDE BUT NOT LIMITED TO:
- Performs routine circulation operations, including checkout, check-in, over-dues and bills, fine and fee collections, patron registration, maintenance of patron records, processing Inter-Libraryand Mel-cat holds, processing circulation reports.
- Shelves materials, reads shelves, and straightens areas daily as necessary.
- Answers the telephone in a polite and professional manner; makes appropriate referrals.
- Responsible for handling financial transactions via cash register or Square.
- Aids patrons in use of copy and fax machine, with computers and technology, and library apps.
KNOWLEDGE AND ABILITIES:
- Enjoys helping others of all ages to use library resources.
- Able to work independently and with others. Takes initiative to execute work responsibilities.
- Ability to comprehend and follow instructions in verbal or written form.
- Has good customer service and skills. Strong oral and written communication skills.
- Able to work with computers, office equipment, and graphic software.
- Performs shelf checks for overdue materials prior to mailing patron notices.
- Provides reader’s advisory and reference help to patrons as needed.
- Assists patrons in use of library facility by directing them to appropriate areas and staff.
- Maintains confidentiality of all patron records and transactions.
- Creates monthly and theme-related displays to highlight Library materials as directed.
- Other duties as assigned.
REQUIREMENTS:
- At least 18 years of age. High school diploma or GED.
- Minimum of two (2) years customer service experience. Previous library experience preferred but not required.
- Possession of valid Driver’s License and reliable vehicle.• Attention to detail.
TO APPLY:
Please email resume in pdf format to director@newaygolibrary.org
This position is Open until filled.
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