Hi all –

We’re looking for someone to talk about handling “problem patrons” or  about customer service in libraries at the TLN Spring Workshop in May. If you have a speaker to recommend or you’re interested in speaking yourself, please contact me off-list at connolls@btpl.org.

Thank you!

Shayna

Shayna Connolly

Adult Services Librarian

Bloomfield Township Public Library

1099 Lone Pine Road

Bloomfield Twp., MI  48302

248-642-5800 ext. 118