The Troy Public Library seeks a qualified candidate for a Part-time Library Aide position in our Digital Services department. Digital Services Library Aide (Technology Center) (Part-time) Troy Public Library<https://troypl.org/> Starting at $13.00/hour The Troy Public Library<http://troypl.org/> is the hub of the vibrant, dynamic, and diverse City of Troy. The Library sees over 700,000 visitors per year and serves an educated and involved community. Being engaged with up-to-date technology is a priority and a value to Library staff, residents, and businesses. DUTIES * Monitor patrons' use of the library public computers and enforce computer use policy. * Manage patron issues in the computer lab, and enforce all of the policies around that, food, noise, time, managing Envisionware. * Assist technology center patrons, troubleshoot computer hardware and software issues. * Apply a full working knowledge of all forms of technology, especially laptops, smartphones, tablets, and e-readers. * Maintain the library's public calendar and enforce room use policy. * Assist with teaching computer classes to the public. * Perform related duties as required. REQUIREMENTS * High school degree or GED equivalent and a minimum of sixty (60) semester hours or ninety (90) quarter hours of college credits. Applicants with an equivalent combination of training and experience may be considered. Selected candidate(s) must submit proof of educational attainment and official transcripts at time of offer. * Ability to interact courteously and effectively with the public, library staff, library volunteers, and other City departments. * Ability to work in a collaborative, dynamic, fast-paced environment, using excellent organizational and time management skills. * Proficiency with electronic resources, Microsoft Office applications, social networking sites, and mobile technology. * Excellent written and verbal communication skills. * Proficiency using multiple devices and platforms, including iOS, Android, macOS, and Windows. * As a condition of employment, the successful candidate must pass a pre-employment physical and drug screen (including marijuana). PREFERENCES * Prefer course work in Library Science. * Prefer previous clerical experience and strong keyboarding/data entry skills. * Strongly prefer recent experience working with the public in a technology support environment. * Experience with library electronic resources, e.g. OverDrive, Hoopla, and other relevant software. HOURS Part-time; Year-round. Average of twenty (20) hours per week; Schedule will include at least one evening shift per week and at least two weekend shifts per month. APPLY Applications are available online at www.troymi.gov/jobopenings<http://www.troymi.gov/jobopenings>. AN EQUAL OPPORTUNITY EMPLOYER: The City of Troy is committed to providing equal opportunity employment to all applicants. The City of Troy will consider all qualified applicants for employment regardless of race, religion, color, sex, height, weight, marital status, national origin, age, disability, or veteran status or any other basis protected by federal and state law. [cid:image002.jpg@01D7247F.9497ECB0]<https://troypl.org/> Lauren Arnsman | Digital Services Librarian (she/her/hers) 510 W. Big Beaver Troy, Michigan 48084 248.524.3578 [cid:image003.png@01D7247F.9497ECB0]<https://www.facebook.com/troylib/>[cid:image004.png@01D7247F.9497ECB0]<https://www.instagram.com/troylib/>[cid:image005.png@01D7247F.9497ECB0]<https://twitter.com/troylib>
