We have several newly certified QSAC libraries to congratulate. Enhanced Level * Canton Public Library * Kent District Library * Rawson Memorial Library Essential Level * Benzie Shores District Library * Buchanan District Library * Canton Public Library * Kent District Library * Rawson Memorial Library If you would like to learn more about the Library of Michigan's Quality Services Audit Checklist, QSAC, program, visit www.michigan.gov/qsac<http://www.michigan.gov/qsac> where you can find information on how to submit a QSAC application as well as other resources to help your library achieve the measures outlined in each level of service. QSAC measures AND certifications are on a three-year update and renewal schedule to ensure the measures and libraries stay on top of quality service. The Library of Michigan works with volunteer librarians every three years to revise the measures based on participating libraries' experiences and new trends in library services, programs and technology. It is our goal that QSAC measures will continue to provide direction and support for libraries as they look to both improve their services and justify their services to funders. Feel free to call with any questions about the program or register for a free informational webinar to learn more about the program, http://www.solutionwhere.com/lom/cw/showcourse.asp?47 QSAC webinars are scheduled for September 8 and December 5 this year. Shannon ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Shannon D. White Continuing Education Coordinator Library of Michigan 702 West Kalamazoo, P.O. Box 30007, Lansing, MI 48909-7507 Ph: 517-373-9489; Fax: 517-373-5700 Toll free: 877-479-0021 whites29@michigan.gov<mailto:whites29@michigan.gov> http://michigan.gov/libraryofmichigan