Angie Michelini
Technology Services Manager
The Library Network
41365 Vincenti Court, Novi, MI  48375
Office:  248.536.3100 x144, primary contact number
Cell:  734.673.7303, urgent requests only

From: "Michael McEvoy" <mmcevoy@northvillelibrary.org>
To: "Ms. TJ Smith" <shermandirector@winntel.net>
Cc: "Michlib-l" <michlib-l@mcls.org>
Sent: Thursday, April 9, 2015 4:08:14 PM
Subject: Re: [Michlib-l] torrenting wireless policies/suggestions?

One consideration is OpenDNS, which enables you (through your router settings) to force everything to use the OpenDNS service, which you can set filters on.

OpenDNS technically available for free through their website (opendns.com). You can set it to filter just torrent traffic rather easily with the settings. (with the full Enterprise service, you can also set yourself up as fully CiPA compliant).

----- Original Message -----
From: "Ms. TJ Smith" <shermandirector@winntel.net>
To: "Michlib-l" <michlib-l@mcls.org>
Sent: Thursday, April 9, 2015 10:40:27 AM
Subject: [Michlib-l] torrenting wireless policies/suggestions?

We have been seeing a large increase in internet traffic and our wireless setup is simply not holding up. A particular problem is patrons using our wireless for torrents. Do any of you have policies in place regarding a limit on high-bandwidth activities? It is frustrating for our other patrons, many of whom are using the connection for schooling and business purposes, not to mention the staff trying to use VERSO.

We currently have 6MB service through our provider (the highest package offered in our area) connected to an old router and switch. We have 5 public computers, one catalog computer, and one staff station all direct-wired through the switch and at any given time 2-10 wireless devices attached. Our current router is a Netgear N300 WNR2000v2. We're looking to upgrade and add a wireless access point to allow us better control, but that does not make our current situation any easier to handle.

I've been setting the lowest priority QoS for the torrent users when possible to try to make the connection usable by other patrons. Does anyone have any tips on how we can better get by in the meantime?


Ms. TJ Smith

Library Director

Sherman Township Library

shermandirector@winntel.net

(989) 644-5131



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--
Michael McEvoy
mmcevoy@northvillelibrary.org
Technology Coordinator
Northville District Library
http://www.northvillelibrary.org
Chair of the TLN Technology Committee (2014-2015)
SMS: (248) 982-4918 or mightyspoo@gmail.com
Phone via CAPTEL @ Library: (248) 912-0040

Remember, Technical Solutions to Social issues are inherently flawed!

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