Position: Reference Assistant Starting Salary: $14.70 /hr. Hours: 16-20 hrs. /week Posted : 9/19/2022 Deadline: Open until filled; interviews will be scheduled on a rolling basis. The Belleville Area District Library strives to be the heart of our community. We are a Class V Library, serving a diverse population of 42,000 in Belleville, Van Buren Township, and Sumpter Township. Our staff is highly collaborative and endeavors to provide the public with superior customer service. In 2020, we opened a brand new 31,000 square foot main building in downtown Belleville as well as a small satellite media center in Sumpter Township. Our Library Assistants work alongside the librarians to staff our reference desk: answering questions, suggesting resources, and assisting users on the public computers and with their personal devices. A strong personal philosophy of public service is essential, as are excellent communication skills, patience, and a good working knowledge of popular technology. Responsibilities: * Provide reference and readers’ advisory services to library users under supervision of librarian staff, in Youth, Adult, or Teen departments, as assigned. * Maintain an excellent working knowledge of the functions of the library catalog, public computers, personal devices, and digital resources such as databases and downloadable books and assist library users with these resources. * Perform library opening and closing duties. * Assist the librarians and/or department heads with projects as needed. * Maintain and enhance job skills through continuing education activities. * Other duties as assigned. Qualifications: · Some college preferred, or equivalent experience. · Must be able to perform basic troubleshooting of computers, printers, and personal devices. · Must have working knowledge of Microsoft Office applications. · Must be comfortable downloading e-books and using other web-related technologies. · Must be self-motivated, industrious, and mature; able to identify projects and work independently. · Must possess good judgment and problem-solving abilities. · Must have a strong public service orientation and effective communication skills. · Must be able to stoop, bend, reach, walk, stand, and lift up to 20 pounds. · Some evening and weekend availability is required. To Apply: Application can be found at [ http://www.belleville.lib.mi.us/about-us/employment/ | www.belleville.lib.mi.us/about-us/employment/ ] Submit cover letter, resume, and Belleville Area District Library employment application to Amy Greschaw, Head of Adult Services, at agreschaw@belleville.lib.mi.us. Amy Greschaw Head of Adult Services Belleville Area District Library 167 4th St. Belleville, MI 48111 (734) 699-3291