The most common responses:

· Take a digital picture and toss the damaged item. One clever response was to include this picture in a letter to the patron.

· Put the damaged, especially if liquid damaged, in a plastic bag and hold from 1 to 6 months.

· Have a clause in policy to address hygienic, mold or health hazard, that these items will have their picture taken and disposed of immediately.

· Send a letter detailing the damage and the item. This provides proof the patron was contacted.

· Most respondents stated their library did not have a formal policy.

Best regards,

Tracie Alger

Assistant Director

Big Rapids Community Library

Serving Big Rapids and surrounding areas at FLITE

1010 Campus Drive

Big Rapids, MI 49307

231-796-5234