The Traverse Area District Library has an exciting job opportunity at our Main Library location.  TADL is Class VI library in northern Michigan consisting of the Main library, two branch libraries and 3 member libraries.  Traverse City and the surrounding area is a great place to both live and play. If you’re a positive, people-person with mad customer service skills, you might be the perfect fit to lead our Circulation Department!  If you are interested in working with a great group of people in a great location, then you need to check out the listing below and/or contact us for more information.  This position also comes with great benefits to include MERS Defined Contribution, 401K, holidays, and Paid Time Off along with medical, dental, vision, life insurance and Long Term Disability.  You can also find the posting on our website here.  https://www.tadl.org/jobs/

Circulation Coordinator – Main Library

Library Assistant 4

Full-time Position

We are seeking an enthusiastic, team-oriented individual who excels in customer service to provide leadership and management support to the District Library for Circulation Services.  This individual will work under the Assistant Director of Technology to provide outstanding customer service to library patrons through a variety of customer service related, clerical, sometimes physical tasks as well as management and supervisory duties.  This employee may be transferred to another location at any time to meet the needs of the library system.  Please see the attached job description for full details.  Evening and weekend hours may be required.

Wage Range:                    $21.56-28.38  in annual wage steps according to the current                                               union contract

Posting date:                          Wednesday, June 30, 2021

Deadline for applications:     Friday, July 9, 2021

If you are interested in applying for this position, please submit your resume, a fully completed TADL application form along with a cover letter to: Human Resources, Traverse Area District Library, 610 Woodmere Ave., Traverse City, MI 49686 or by email to jobs@tadl.org. For questions, please call 231-932-8549 or email jobs@tadl.org

                                                                  Job Description

Job Title:  Circulation Coordinator                      Classification:    Library Assistant 4 – FT

Department:  Circulation                                      FLSA Status:       Non-Exempt

Reports to:     Assistant Director of Technology    Effective Date:  June 17, 2021

SUMMARY

The Circulation Coordinator, a member of the management team, is responsible for articulating and promoting Library best practices in the development and implementation of circulation patron services, community outreach, departmental budgeting efficiency,  as well as the supervision and professional growth of the Circulation team. Duties may require independent judgment and action within specific parameters. In addition, the Circulation Coordinator is responsible for training staff throughout the district on the Evergreen ILS and on MeLCat and is the Main branch contact person for RIDES.  

To perform this job successfully, an individual in this position must be able to meet or excel in the following representative responsibilities, knowledge, and abilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Selects, trains, monitors and appraises performance of the Circulation staff according to library policy.

·         Trains all District and Contract library staff on the Evergreen ILS and on MeLCat.

·         Oversees the process of checking materials in and out of the district library.

·         Oversees the handling of money at the circulation desk.

·         Coordinates the library’s involvement with MeLCat in relation to circulation.

·         Coordinates the Main branch library’s involvement with RIDES in relation to circulation.

·         Collaborates with other departments on community outreach.

·         Participates in short- and long-term planning for the District.

·         Provides statistical data regarding library usage on a monthly basis to the Library Director and Board of Trustees.

·         Prepares related reports and correspondence and attends Key Staff meetings. 

·         Analyzes delinquent accounts and works with outside agencies on collection issues and processes.

·         Provides input for budget development and monitors expenditures.

·         Resolves patron service complaints and problems.

·         Performs related duties as required.

KNOWLEDGE, SKILLS AND ABILITIES

·         Considerable knowledge of best practices for providing public library service.

·         Ability to work effectively with the public and co-workers.

·         Ability to interpret and apply library policies.

·         Skilled in resolving complaints and personnel conflicts.

·         Ability to lift 30 lbs on a regular basis.

EDUCATION, EXPERIENCE and OTHER Qualifications Include:

·         Associate’s Degree with Bachelor’s Degree preferred

·         Five years of customer service experience

·         Three years supervisory experience

·         Valid Michigan Driver’s License

Although reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions, visual and communication ability is required.