Greetings everyone, Dexter District Library is coming up on the end of a contract for ongoing elevator maintenance and repairs and we are looking at options. When we constructed the building, the original service contract was with the manufacturer and had a 10 year duration. I am starting to look at options as there are some fairly specific rollover conditions in the current contract as well as some performance issues. Any input on the following would be appreciated: If you have an elevator in your building, do you use a company other than the manufacturer for continuing maintenance service and repairs? If you have used both the manufacturer and separate service company, are there any specific advantages or drawbacks to either relationship? If you created an RFP, would you be willing to share? If you did an RFP and stayed with the manufacturer, did the process help to correct and issues or make terms any more favorable for the library? Thanks in advance for your help. Best regards, Paul McCann -- Paul McCann Dexter District Library Library Director 3255 Alpine St. Phone: 734-426-4477 Dexter, MI 48130 Fax: 734-426-1217 www.dexter.lib.mi.us