[Michlib-l] Patron Services vs circ/ref

Hello all, Those of you have shifted into a Patron Services model from separate circulation and reference desks and staffing roles, could you share job descriptions for your front-facing (non-supervisory) staff in that department? Do you have any tips and tricks on the transition? Thank you! Stef Reed (she/they) Director Flat River Community Library 200 W. Judd St. Greenville, MI 48838 (616) 754-6359 Ext. 102 stefr@flatriverlibrary.org