BLOOMFIELD TOWNSHIP PUBLIC LIBRARY

EMPLOYMENT OPPORTUNITY AVAILABLE

POSITION TITLE:                      Systems Clerical Assistant

DEPARTMENT:                        Systems, reporting to Systems Department Head

RESPONSIBILITIES:                  Direct public service: provides positive, pleasant professional patron support at the public service Computer Help desk, in the Computer Center, and Computer Lab; monitor the proper use of study rooms; demonstrates and provides one-on-one instruction to library visitors in the use of copiers and computers in Computer Center; carry out Computer Center opening and closing procedures; directs library visitors to appropriate public service desks. Indirect public service: Maintains and troubleshoots computer and copier equipment in the Computer Center and Library; and maintain inventory of computer and copier supplies. Policy: assists in the development and implementation of library policies and procedures.

REQUIREMENTS:                     Minimum: High school diploma; knowledge of various computer hardware and software. Able to lift, push, and/or pull at least 50 pounds; able to visually review materials and discern voice and audible tones. Strong attention to detail; dependable and flexible work habits.  Desire to serve the public in a positive manner. Desirable: Public library work experience; experience supporting public computer users. 

HOURS:                                   Part-time, 15 hours weekly. Includes evenings and weekends; Sundays paid at time and one-half in addition to the 15-hour schedule.

WAGE & BENEFITS:                 $10.00 per hour.

APPLICATION COVER

LETTER & RESUME DUE:  September 11, 2016.  Clerical skills test must be completed on site.     

                                       TO:   Careers

                                                Bloomfield Township Public Library

                                                1099 Lone Pine Road

                                                Bloomfield Township, MI 48302

                                                248.642.5800 FAX: 248.258-2555

                                                E-mail: careers@btpl.org

Bloomfield Township Public Library champions the power of words to spark discovery and imagination.

For more information about the library, visit our website: www.btpl.org

SYSTEMS CLERICAL ASSISTANT

TYPICAL WORK WEEK’S TASKS

A typical work week for the Systems Clerical Assistant may include:

• clean public PC and MAC monitors and keyboards and mice

• answer and solve questions or problems from public on general hardware and software

• set up PCs, MACs, and other equipment

• directly assist patrons with public computers and equipment

• Monitor study room use

• inventory copier supplies

• maintain technology-related usage statistics

• assist with Systems’ projects as directed

• draft “quick start” guides for specific pieces of equipment

• does filing, word processing, and other clerical tasks to complete projects or assist Systems’ Department staff

• instruct library visitor in how to enlarge or reduce using copier

• direct question on library’s online databases to Adult Services or Youth Services librarians

• fill copier trays with paper

• clear jam in copier

• set up equipment for class in Computer Lab

• draft usage report of computer Lab, computer center, and study rooms

• explain Internet Access and Library Conduct policy to library patron

• explain differences between using MAC and PC in Computer Center

• complete closing procedures, including replenishing and tidying printers and copiers

• report repeat problems from equipment or software to Systems staff

• complete Systems work orders as delegated

Andrea Aragona

Bloomfield Township Public Library

248-642-5800 x 113

It's not what you gather, but what you scatter that tells what kind of life you have lived.

-Helen Walton