Hello Michlib!

I'm wondering if any libraries have sent out surveys to their communities, with the intention of reaching the population that does not use their library?

If you have, how did you go about accomplishing this?

What technology did you utilize?

What was your budget?

What questions did you ask, and what was your response rate?

What action/changes did you make after receiving the feedback from the surveys?

Thank you very much!

Katie

Katie Rothley, MLIS

Adult Services Librarian

Southfield Public Library

26300 Evergreen Rd

Southfield, MI 48076

(248)796-4380

southfieldlibrary.org