Course Name: Supervisory Success: Interpersonal Skills for New and Not-so-new Supervisors Dates: November 12-December 9 Cost: $200.00 REGISTER<https://infopeople.org/civicrm/event/info?id=871&reset=1> * Are you a new supervisor or lead? * Would you like to move into a supervisory position in a library? * Do you want to improve your ability to bring out the best in your employees? Supervising others can be exciting and gratifying, but it can also be challenging. While it is great to watch the people you supervise grow and learn, and very satisfying to see your department succeed, it can also be difficult to watch others make mistakes or do things differently than you would. Being a good supervisor means leading other people, effectively communicating goals and objectives, and coaching and mentoring others to help them become the best they can be. However, most library supervisors start without any formal training in these important interpersonal skills. This course will help you identify your own expectations of yourself and others, and give you practice in some of the interpersonal skills required for supervision: communication, mentoring, coaching, conflict resolution, mediation, feedback, and more. Course Description: This four-week online course will provide you with basic information and resources on the most important interpersonal skills needed to be an effective supervisor. Through assignments and discussions, you will learn about personality and communication styles in the workplace and how a supervisor can use them to get the most out of his or her employees. We'll talk about coaching and mentoring, and about how to give constructive feedback. During the course, you will be able to share experiences and questions in discussion forums and one live online meeting, and the instructor will provide you with resources that you can keep and refer to in your own library situation. Evette M. Atkin Continuing Education Coordinator Library of Michigan atkine@michigan.gov<mailto:atkine@michigan.gov> 517.335.1495