Hi everyone,
Thank you to those that replied to my post about different POS systems. Here is the info I received:
- Comprise sells POS systems - it interacts with SAM.
- We have been using a Square system. Purchased the Square cash register and scanners. It has worked extremely well and allows us to accept payment in many forms. Low transaction fees for card use.
- We currently have an old cash register.
- Which company do you use?
- Smart Money Manager by Comprise
- Is there an annual fee, a set up fee, or both?
- Yes - set up fee and annual maintenance both
- Does it integrate easily into your ILS?
- Fairly easily, yes, as far as real-time updating integration – but the SMM client is a separate application from the ILS so you need to do transactions in SMM then go back to ILS for checkouts, but after training that has not been a big deal
- Is it user-friendly?
- It’s fairly user-friendly for the staff to use, yes. Our biggest complaint from staff is that it forces password reset every 90 days and it enforces complex password rules, which I believe is necessary for the software to be PCI compliant. I will say that we’ve had some issues with the database not aligning with reports and have had to get their support involved on a few occasions, that’s been our main issue with it, THAT issue has not been user friendly for our accountant.
Thanks again!
Jessica Wilhoite
Assistant Director/Youth Services Librarian
Romulus Public Library
11121 Wayne Rd.
Romulus, MI 48174
(734) 942-7589
Serving Romulus and Huron Township