Hi everyone, We are seeing an increase in patrons wanting our staff to do scan-to-email for them and I was wondering if anyone has a policy on how many pages such requests can be. We also had one patron who left very sensitive legal documents with our librarian (over 100 pages) and said they would come back later. The librarian has asked if I can create a procedure or policy they can use to stop a patron from doing something like this again. Next year we plan on installing new copier/printer/scanners so people can do it themselves but we need something in place until that time. Or even just a document handling policy saying that patrons have to stay with the librarian until the scanning is complete and they get their documents back. Thanks! Jenn Donner -- Jenn Donner, MLIS, M.Ed. District Director Iosco-Arenac District Library 989-362-2651