Greetings! The Public Library Association is offering a free, 1-hour Project Outcome webinar panel, "User Experiences & Lessons Learned". The Public Library Association's Project Outcome is a free service designed to help public libraries understand and share the impact of their programs and services by providing simple, patron surveys and an easy-to-use process for measuring and analyzing outcomes. The panelists on this webinar represent libraries that were part of Project Outcome's initial launch in June 2015. Hear their experiences using the surveys and tools and how they have made Project Outcome fit their library's needs. Participants will have the opportunity to ask questions and share their own experiences. For more information and to register, visit: http://www.ala.org/pla/education/onlinelearning/webinars/projectoutcomeusers. Evette M. Atkin Continuing Education Coordinator Library of Michigan atkine@michigan.gov<mailto:atkine@michigan.gov> 517.373.3746