We do not have self-service, but it's something we've been looking in to.  Frankly, given our experience with our self-serve copier, I'm not sure how much staff time self-serve would save.

We keep the fax machine at the front desk and process faxes for patrons.  $0.50/first page, $0.25/every page thereafter, no charge for the cover page, which we also offer free of charge.  Fax service is heavily utilized by our community.

Cynthia Stanczak

Library Director

Albion District Library

501 S. Superior St.
Albion, MI  49224
(517) 629-3993

Albion District Library: Transforming Minds, Changing Lives.  

Proudly serving our community since 1919.

Online at www.albionlibrary.org, or find us on Facebook! 

On Tue, Sep 27, 2016 at 3:25 PM, Jaema Berman <jberman@tln.lib.mi.us> wrote:

Dear Colleagues, I'm doing a survey to find out how other libraries handle faxes.
1. Do you have self service?
2. Do you keep the fax machine behind the service area where only staff can process it?
3. Do you keep the fax machine in a public area and give patrons a choice of whether they want to do it themselves or get help with it?
4. Any other configurations of fax service?

Thanks for your input!
Jaema



--
Jaema Berman
Director
Addison Twp. Public Library
1400 Rochester Rd.
Leonard, MI 48367
Phone: 248-628-7180
Fax: 248-628-6109
http://www.addisontwp.michlibrary.org

“Today a reader, tomorrow a leader.”
Margaret Fuller
1810-1850
Some books are to be tasted, others to be swallowed, and some few to be chewed and digested. ~ Francis Bacon

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