As a member of the University of Michigan-Dearborn Mardigian Library User Services team, the successful candidate will work with a dynamic team to provide excellent customer service to our library users. This part-time position reports directly to the Head of the User Services Department and will be responsible to:

• Oversee weekend and evening shifts at the Mardigian Library, Thursday through Sunday (hours vary). Supervise until close during Friday and Saturday shifts
• Provide supervision and guidance to library student employees in User Services and excellent customer service to all faculty, students, staff, and guests
• Receive and record fines and lost book payments, balance cash register & clear blocked patron records. Assist with financial reconciliation
• Serve as primary contact with campus police during shift in case of emergencies
• Circulate materials and equipment, including group study room keys. Monitor room schedules and ensure compliance with room policies
• Monitor online reference software and assist in providing 1st tier reference support to library users  in-person, online, and over the phone 
• Contribute to department statistics & work on special department projects with other supervisors and independently; other duties as assigned