Good Morning,
Below is a Friday afternoon, August 26, update from B&T Michigan rep Rita King.
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Hi Jim,
We want to take this opportunity to thank you again for your continued patience and cooperation as we deal with the service disruption we’ve been experiencing. We know that it has been frustrating, and we appreciate your ongoing understanding.
As an update, the source of the disruption is a ransomware attack launched against our network over the weekend, which we have been working to remediate ever since. Cyber-attacks are an increasing threat to all companies, and unfortunately, we, like others fell victim to a hacker’s attack.
Our IT team and outside experts are working nonstop to restore our systems.
We will continue to provide updates and look forward to returning to normal operations as quickly as possible.
Thank you for your patience and partnership.
Rita King, MLIS BTCat Sales Manager, Western Region Field Sales Consultant, Michigan C: 616-402-0619 Baker & Taylor | 2810 Coliseum Centre Dr. Suite 300, Charlotte, NC 28217 |
Technical Services Manager
The Library Network
41365 Vincenti Court
Novi, MI 48375
248-536-3100, ext 133
Note New Fax Number: 248-716-5584
Note New Email Address:jflury@tln.org