[Michlib-l] Novi Public Library Employment Opportunity - Support Services Clerk, part-time

26 Feb 2020

      *EMPLOYMENT OPPORTUNITY*

Please join our excellent team at the Novi Public Library.  We are only one
of two libraries in Michigan who has achieved the QSAC Excellent Award
through the State of Michigan.  Our team is dedicated to connecting with
our diverse community with excellent resources and services through our
motto of *Inform. Inspire. Include.*

*Position:         Support Services Clerk (Outreach), Permanent Part-Time*

*Primary Duties & Responsibilities:*

1.     Performs all duties assigned in the ILS Module accurately and
efficiently; problem solves guest and catalog issues.

2.     Performs workroom duties and other tasks as assigned, including
sorting and loading carts for shelving; shelving of materials; shelf
reading; processing holds, returns, and other materials from delivery;
troubleshooting and maintenance operations of the AST System; answering
main phone, directing calls, and making public address announcements as
needed; and registering cash, check, and credit card transactions.

3.     Adapts and responds to multiple priorities, interruptions, and
demands; retains knowledge and stays up-to-date on current Library policies
and procedures; communicates effectively with guests, co-workers, and
professional colleagues.

4.     Assists with opening and closing procedures for the Support Services
Department.

5.     Assists with the overall maintenance and orderliness of the
Library’s collections, display areas, and department areas.

*Other Duties & Responsibilities:*

   1. Assists in accomplishing the Library’s and the Support Service
   Department’s goals.
   2. Seeks professional continuing education, both organized and casual,
   with an air toward keeping services current and appropriate for the guests.
   3. Enforces library policies relevant to public use; responds to
   emergencies and provides support, as needed; acts quickly, exercising good
   judgment.
   4. Works positively and collaboratively across departments to accomplish
   department goals.
   5. Performs other duties as assigned.

*Outreach:*

   1. Assists, as assigned, to perform Outreach Services duties.  Prepares
   and delivers materials to various facilities utilizing the Library vehicle;
   loads and unloads materials from carts.

*Job Requirements:*

   1. High school diploma or equivalent required; Bachelor’s Degree
   preferred.
   2. Knowledge of alphabetical, numerical, and decimal systems of
   arrangement.
   3. Proficient in MS Office, Internet browsers, and other computer
   related technology.
   4. Enthusiastic, positive, friendly, self-motivated, creative and
   approachable.
   5. Dedicated to providing positive customer service.
   6. Dedicated to public service.
   7. Strong obligation to confidentiality.
   8. Strong organizational skills and attention to detail.
   9. Excellent verbal, written, and interpersonal communications skills.
   10. Values diversity in the workplace and in the community.
   11. Ability to speak multiple languages helpful.
   12. Possession of valid Michigan driver’s license.

*Working Environment:*

   1. Physical mobility, vision, hearing, and manual dexterity essential.
   2. Maintain physical condition necessary for sitting, standing, bending,
   and/or walking for extended periods of time; stooping; crouching; reaching;
   carrying books or boxes of books; pushing book carts; seeing; keyboarding;
   using the telephone; lifting, pushing, pulling or carrying objects weighing
   up to 50 pounds; push or pull with wheeled cart up to 500 pounds; operating
   assigned equipment; picking up litter; spreading ice melt.
   3. Evening, weekend, and some holiday hours are required.

*Hours:*  18 hours per week

·         Sunday, 12 – 6 p.m.

·         Monday, 9 a.m. – 3 p.m.

·         Tuesday, 3 – 9 p.m.

*Salary:*  $11.56 per hour

*Benefits:* None

*Application:  *

·         Resume, cover letter, and application required.

·         Available at
https://novilibrary.org/About-Us/Employment-Volunteering.aspx

·         Send to:           Marcia Dominick, Administrative Assistant

           Novi Public Library

           45255 W. Ten Mile Rd.

           Novi, MI   48375

·         E-mail: mdominick@novilibrary.org

*Deadline:*  Wednesday, March 11, 2020, 5 pm

[image:
https://drive.google.com/uc?export=view&id=1a1hecCo_tHMMH0i3Pb03DPoNkUQOHx4x]

*Marcia Dominick* | Administrative Assistant

Novi Public Library 45255 W. Ten Mile Rd. Novi MI 48375

*Phone:* 248-869-7211*|Fax:* 248-349-6520 *|Office:* 248-869-7204

www.novilibrary.org

*Inform.  Inspire.  Include.*