Apparently there was a glitch in the real-time version of the webinar yesterday, but Dinah Ramirez, our Michigan Gale trainer has recorded it and made it available; please see her message below. We do apologize for any inconvenience you experienced yesterday when trying to connect. Please let me know if you have any questions. Thanks very much! Deb Biggs Thomas MeL Coordinator, Library of Michigan From: Ramirez, Dinah [mailto:dinah.ramirez@cengage.com] Sent: Thursday, December 11, 2014 9:13 PM To: Ramirez, Dinah Cc: BiggThomas, Deb (MDE) Subject: Webinar Recording Now Available for “Gale Product Updates – Enhancing the User Experience” Hello Again! As promised, below is a recording of what we planned to cover during this afternoon’s webinar session. Feel free to watch it at your convenience and you are welcome to share it with others: · Recording for “Gale Product Updates – Enhancing the User Experience”: https://cengage.webex.com/cengage/lsr.php?RCID=db51100aa34c2672a110d19fe41b9... You can also access the recording along with other webinar recordings through the MeL Webinar Program page: · MeL Webinar Program Page (Gale Resources): https://cengage.webex.com/cengage/onstage/g.php?PRID=13faba7fdaf74a78b2b282e... Again, my apologies for the technical difficulties encountered this afternoon and I hope the webinar recording still allows you learn about all the great new enhancements in our resources! Please feel free to contact me if you have any questions about the webinar content or have questions after watching the webinar. I would be happy to discuss it with you one-on-one. I can be reached at Dinah.Ramirez@cengage.com<mailto:Dinah.Ramirez@cengage.com> or at 248-672-8310. Thanks and take care, Dinah Dinah Ramirez Implementation & Training Specialist (Midwest Region) Gale | Cengage Learning 27500 Drake Road, Farmington Hills, MI 48331 (O) 800.877.4253 x 8047 | (C) 248.672.8310 | (e) dinah.ramirez@cengage.com<blocked::mailto:lcorey.beck@cengage.com> | www.gale.cengage.com<http://www.gale.cengage.com/> Visit Our Training Website<http://www.cengagesites.com/CL/790/gale-cengage-library-training/>, for guided tutorials, webinars, and more! _____________________________________________ From: Ramirez, Dinah Sent: Thursday, December 11, 2014 5:21 PM To: Ramirez, Dinah Cc: BiggsThomas, Deb (MDE) (BiggsThomasD@michigan.gov<mailto:BiggsThomasD@michigan.gov>) Subject: Technical Difficulties with Today's Webinar: “Gale Product Updates – Enhancing the User Experience” Hello, You are receiving this email because you registered for “Gale Product Updates – Enhancing the User Experience” via MeL. Unfortunately, I encountered technical difficulties shortly after starting the webinar and was unable to restart the webinar in order to continue. I would like to apologize for any inconvenience this may have caused if you tried to join this afternoon. I know your time is very valuable! I would like to let you know that I plan to record a version of the webinar this evening and I will notify you via email once it is available. Please feel free to contact me if you have any questions about the webinar content or have questions after watching the webinar. I would be happy to discuss it with you one-on-one. I can be reached at Dinah.Ramirez@cengage.com<mailto:Dinah.Ramirez@cengage.com> or at 248-672-8310. Thanks for understanding and I will be in touch with you again once the recording is available. Dinah Dinah Ramirez Implementation & Training Specialist (Midwest Region) Gale | Cengage Learning 27500 Drake Road, Farmington Hills, MI 48331 (O) 800.877.4253 x 8047 | (C) 248.672.8310 | (e) dinah.ramirez@cengage.com<blocked::mailto:lcorey.beck@cengage.com> | www.gale.cengage.com<http://www.gale.cengage.com/> Visit Our Training Website<http://www.cengagesites.com/CL/790/gale-cengage-library-training/>, for guided tutorials, webinars, and more!