BLOOMFIELD TOWNSHIP PUBLIC LIBRARY

EMPLOYMENT OPPORTUNITY AVAILABLE

POSITION TITLE:                               Clerical Assistant

DEPARTMENT:                                  Circulation, reporting to Assistant Department Head

RESPONSIBILITIES:                           Direct public service: provides positive, pleasant professional service to the public at the Circulation desk; handles money transactions; directs library visitors to appropriate public service desks. Indirect public service: assists with statistics for reporting, uses current technologies for communication, assists with department services, including assists with closing procedures for Circulation desk and assists with off-desk clerical jobs. Policy: assists in the development and implementation of library policies and procedures.

REQUIREMENTS:                              Minimum: High school diploma; experience working with Windows-based computers and financial transactions.  Able to lift, push, and/or pull at least 20 pounds; able to visually review materials and discern voice and audible tones. Strong attention to detail; dependable and flexible work habits. Desire to serve the public in a positive manner. Desirable: Public library work experience.

HOURS:                                                Part-time, 12-15 hours weekly, primarily evenings and weekends.

WAGE & BENEFITS:                         $9.95 per hour

APPLICATION DUE:        Friday, January 29, 2016. A clerical skills test must accompany your cover letter, resume, and application; the clerical skills test is available at the library.

                                                               TO: Careers

Bloomfield Township Public Library

1099 Lone Pine Road

Bloomfield Township, MI 48302

248.642.5800 FAX: 248.642.4175

Email: careers@btpl.org

Bloomfield Township Public Library champions the power of words to spark discovery and imagination. For more information about the library, visit our Web site: www.btpl.org

CIRCULATION CLERICAL ASSISTANT

TYPICAL WORK WEEK’S TASKS

A typical work week for the Circulation Clerical Assistant may include:

· answer department telephone extensions and check voice mail

· check contents of cases used to hold CD-ROMs, CDs, books on CD and DVD to verify all associated items returned

· explain and collect overdue fines and fees for lost or damaged items

· check out materials from BTPL collection

· check out materials from other libraries (interloaned to BTPL)

· discuss notes on patron record with patron, explaining and resolving any problems

· renew items over the telephone and resolve patron problems regarding renewals

· explain residency requirements to obtain library card

· process and input on computer patron registration information

· collect fees for lost library cards

· prepare notes for items to be mended

· clear on order status for new incoming material

· process items with missing parts

· empty returned material bins including removal of bins from around the AMH system

· verify accuracy of patron registrations

· carry out opening and closing procedures

· collect door count from counters and record

· check gate alarms on RFID system

· change receipt printer paper on desk printers and self-check machines

· train patrons to use self-check machines

Andrea Aragona

Bloomfield Township Public Library

248-642-5800 x 113