I have been trying to register my library for a few days. At first the issue was with Dun & Bradstreet, as they had the former name of our library in their system. That was quickly changed to the current name but that change hasn't been reflected in SAM. I have tried the chat box for help, but it clocks out if you don't respond in 1-3 minutes. It is very frustrating as I was looking for the information they needed to help me and that's why it clocked out. I have a ticket in with them but have heard nothing. At this point, I think I have to clear my schedule to get this fixed.

On 01/26/2022 12:53 PM Joyce Gendron via Michlib-l <michlib-l@mcls.org> wrote:

Have any of you awesome librarians been on the SAM.gov website to replace your DUNS number for applying for grants? I’m having a heck of a time entering Core data, as the site will not allow me to move forward. The help desk is practically non-existent. Have any of you had success???

Joyce Gendron

Waldron District Library

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Sarah Rick
Library Director

Millington Arbela District Library
8530 Depot Street
Millington, MI 48746
989.871.2003
Fax 989.871.5594