Hi Katherine, Van Buren has been loaning hotspots for a little over three and a half years. We are also a rural library system and there is a tremendous need for this service in our region. We currently have 420 of these hotspots and have found that three years is about their natural lifespan. Dan Hutchins Executive Director Van Buren District Library 200 North Phelps Street Decatur, MI 49045 dhutchins@vbdl.org W: 269-423-4771 M: 248-895-7240 www.vbdl.org
On Nov 20, 2025, at 10:06 AM, Katharine Lion via Michlib-l <michlib-l@liblists.org> wrote:
Hello, Just wondering if anyone can share their experience with the longevity of a mobile hotspot. We have a few that people keep bringing back saying the hotspot had intermittent service or were unreliable. I'm wondering if they have just reached their age limit and are dying (at 3 years old) or if the settings we have are incorrect somehow. We do have a lot of rural users so we've been chalking it up to service issues based on location but with 3 brought back this week alone, I'm now questioning that.
-- Katharine Lion (she/her) Web / Graphic Design & Arts Programming
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