We switched from a regular credit card company (we were paying over 30% in fees) to Square reader (I believe 3.6% of each card purchase now), and saving so much in fees. We do not pass the fees onto our patrons. Square is pretty easy to use for staff & patrons. It's easy to make new categories or sub categories, run reports etc.
 
We went with the full Square setup, including the two-sided screen. We do not handle patron cards at all.
 
Amber L Hughey, MLIS
She/Hers
Director
Bridgeport Public Library zv041
3399 Williamson
Saginaw MI 48601
989-777-6030 ext 4
On 05/06/2024 12:17 PM EDT Anne Richards via Michlib-l <michlib-l@mcls.org> wrote:
 
 

Hello all,

 

Our library is entering the digital world and exploring options to start taking credit card payments.  Currently, we're a smaller Class III library that's been sticking to good ol' cash and checks, but our patrons (and staff) are ready for a change.

 

We are looking for recommendations on point-of-sale systems that are a good fit for smaller libraries like ours. Square? Clover? Other?

 

What kind of costs are involved for set-up? Anything we should be on the lookout for?

 

When it comes to the credit card fees, how do you usually handle them? Does the library absorb the cost, or do you pass it on to your patrons?

 

Any and all advice is greatly appreciated! Thanks in advance.

 

 

Anne Richards, MLIS

Librarian – Collection Development

Richland Community Library

8951 Park St. 

Richland, MI 49083

269-629-9085

 

 


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