Hello All, I received more requests to share info than I did actual info :) but here it is: "I participated in online Bridge training several years ago. We were supposed to assist people apply for assistance through DHS at the libraries’ computers. The trainers assured us that if you make a mistake with someone’s application, the error can be easily corrected. I found out this was not the case and that errors made while applying can cause huge complications to the applicant that delays access to services. I would proceed with caution. It is also difficult to get anyone on the phone to receive technical assistance if you do catch a problem with the application." "I started the process about a year ago. But I quit because they wanted my social security number, my personal cellphone number, my home address, etc., etc. I felt it was too much to ask unless they were going to outright employ me. So I backed off. The benefit I do have is that I now see all their emails. They kept me on their mailing list. I see copies of the letters they are sending to clients. I see the requirements they have for their clients. I find that information useful." So, two not great experiences. If someone has had a positive experience, please share. Thank you all for your wisdom and willingness to help each other. Librarians are the coolest. -- Tracy Logan Library Director Cadillac Wexford Public Library 411 S. Lake Street Cadillac, MI 49601 231-775-6541 logant@cadillaclibrary.org